Terms & Conditions

General terms and conditions Undies4men

Last adaptation : February 12, 2023 - download our terms and conditions

1. Identity of the vendor

We are:

Peter Claus / Undies4men.be
Molenstraat 84 - 8450 Bredene (Belgium)

Email address: info@undies4men.be

Telephone number: +32 486 94 88 34

Web: www.undies4men.be

VAT-number: BE0828.847.875

Bank account EUROPABANK : BE11 6716 7342 9948

2. Applicability and conditions

The webstore with trade name Undies4men on the website www.undies4men.be, operated by Peter Claus with registered office at Derbylaan 86/102, 8450 Bredene (Belgium), VAT / ON BE 0828.847.875, hereafter 'Undies4men' offers its customers the possibility to purchase products online.

1. Our terms and conditions are applicable to every offer from us as a webshop to you as Consumer (every natural person who, for non-occupational purposes alone,  purchases or uses a good or service made available on the market).

2. We deliver worldwide.

3. To be able to place an order, you must above the age of 18. If you are younger than 18, we ask you to let a parent or legal guardian place your order. If it comes to our attention that an order is made by a minor, we reserve the right to decline your order.

4. Placing an online order on the website constitutes a formal acceptance of our terms and conditions, which are always available through our website.

5. If you ordered online, you can always consult our terms and conditions right before finishing the order. You can always find these terms on our website and if you wish upon request by sending an email to info@undies4men.be . 

6. If in addition to these terms and conditions, additional special conditions apply, the above applies also to those special conditions. You as consumer can always invoke to your advantage the most preferential text if our terms and conditions would be contrary to the above special conditions. 

2. We always describe as complete and accurate as possible what we sell to you as well as the course of our delivery process. The description is in any case sufficiently detailed to allow you to make a proper assessment. If we make use of graphics, they are a true reflection of the offered goods and / or services. However, to err is human and if we are clearly mistaken, we are not obliged to deliver to you.

3. Your order is complete and the contract between us is final once we confirm your order by mail and regarding your payment made by credit or debit cards, as soon as we receive approval from the issuer of your card. We accept Visa, Mastercard, Maestro, Bancontact, wire transfer, iDeal.  Should the issuer of your card refuse to agree on your payment to us, we cannot be held responsible for any delays in the delivery and/or non-delivery of your order. Orders without valid payment by name of the registered cardholder will not be accepted or processed.

 4. In order to purchase a product, you add it to your shopping basket. Afterwards you submit your contact details and billing data. Next you choose you preferred way of delivery: home or office, pick-up point or parcel locker. In the final step you are led to an overview page, you accept our terms and conditions and you confirm your payment by pressing the ‘Buy Now’ button, with the caption “order with payment”. If you have completed these steps, your purchase becomes final. 

2. The shipping costs for the return shipment are completely at the expense of the customer, unless the original delivery was made to an address in Belgium, Luxemburg, Netherlands, France, Germany, United Kingdom, Italy, Spain, Austria, Finland, Poland, Portugal, Greece, Ireland, Czech, Republic, Hungary, Estonia, Latvia, Lithuania, Malta, Romania, Slovakia & Slovenia. In the latter case, Undies4men will only charge a fixed supplement of 3.95 € for the return shipment when using the right of withdrawal. The applicable return procedure can be requested on the Undies4men website.

3. We can refuse repayment as long as we have not received the returned goods.

4. We expect you to handle the order as well as the packaging with the utmost care during the first 14 days after delivery. If you want to return the goods as described above, you may only unpack or use them to the extend needed to assess whether or not you wishes to retain them. In the event that the consumer used the returned item(s) more than necessary to decide whether he wishes to keep the good(s), the loss in value will be charged to the consumer. Please return the goods, if possible, in the original packaging. 

5. You can return you package through the post or a pick-up point near you.

6. In order to exercise your right to withdrawal quickly and correctly, simply send a mail to info@undies4men.be. We will send you a return label and the necessary instructions. If desired you can always fill in the form that you can find here  https://economie.fgov.be/sites/default/files/Files/Forms/Formulier-herroeping.pdf

5. Price

During the period we mention in our offer, our prices do not change, except for price changes resulting from changes in VAT rates.

Our prices include all taxes, VAT and all other levies. Hence, youwill never experience unpleasant surprises. We nevertheless can decide to charge you with the shipping costs on top of the purchase price. In that case, we notify that always before you definitely place your purchase. In that case, we notify this to you prior to the definitive confirmation of your order.

Price indication only refers to the articles as described verbatim. The accompanying photo is decorative and can contain items that are not included in the price.

1. We only accept advance payment through our website using the payment methods indicated there.

2. In order to guarantee safe online payment and the safety of your personal data, the transaction data will only be wired while encrypted with SSL technology. In order to make payments with SSL no special software is required. You recognize a safe SSL-connection by the “lock” in the bottom status bar of your browser. 

7. Conformity and warranty

1. We guarantee that our products are in accordance with your order and meet the normal expectations you may have taking into account the specifications of the product. We also guarantee that our goods are in accordance with any at the moment of your order applicable law.

2. As a consumer, you dispose over a statutory 2-year warranty on goods purchased from us if this good is not in accordance with the placed order. During this period and within the legal limits, we provide for the free replacement or repair of goods showing a defect covered by the statutory warranty.

To the extent of what is possible or reasonable, you have a choice between replacement or repair. Only if replacement or repair is excessive or impossible, or impossible to delive within a reasonable time, do you have the right to a reduction or to demand the dissolution of the contract of sale.

During the first six months, you can in all cases call upon the guarantee. Afterwards you have to prove that the defects in the goods are not caused by abnormal use.

8. Delivery and execution